Version A – Shorter email subject line with personalized pet name visible inside preview pane on mobile. Subject line read: Finish {Pet’s Name} Insurance Quote Version B – Longer email subject line with personalized pet name not visible within preview pane on mobile. Subject line read: Don’t miss 12 months for 9 on {Pet’s Name} Insurance
Key Performance Indicator (KPI):
Open rates, clickthrough rates (CTR), click-to-sale conversions
Test Goal:
Increase the number of pet owners purchasing pet insurance
Traffic Source:
Mobile visitors who had been to the site to request a pet insurance quote, entered their pet's name, but didn't complete the insurance purchase
Audience:
Pet owners
Organization:
Sainsbury's Bank: financial firm offering a range of products, including pet insurance
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